Payment Terms & Conditions

Last Updated: September 2025

These Payment Terms (“Terms”) govern all monetary transactions with SkyFish Private Limited (“Company,” “we,” “our,” “us”). By submitting payment through our website, Razorpay, UPI, bank transfer, or any authorised method, you agree to the following:


1. Payment Obligations

  • All invoices must be paid in full on or before the stated due date.

  • Work commences or continues only after cleared payment unless otherwise agreed in writing.

  • For ongoing retainers or subscriptions, payments are due in advance for the billing cycle.

2. Accepted Payment Methods

  • Razorpay (UPI, credit/debit card, net banking, wallets)

  • Direct bank transfer (NEFT/RTGS/IMPS) on request

  • We do not accept cash unless expressly agreed in writing

3. Taxes & Charges

  • All payments attract applicable GST or other statutory taxes.

  • Currency conversion, gateway, or bank fees are borne by the client unless otherwise specified.

4. Recurring Payments & UPI AutoPay

By enabling a recurring plan or UPI mandate you authorise SkyFish Private Limited and Razorpay to debit the authorised amount from your selected instrument automatically at the agreed frequency (e.g., monthly) until cancelled.

  • Mandate details (amount, frequency) are displayed at checkout and in your UPI app.

  • Cancellation may be done any time via your UPI app, Razorpay’s mandate portal, or by emailing billing@skyfish.dev; we action requests within 3 working days.

  • Failed debits may be retried within X days; persistent failure may pause services.

  • Erroneous or duplicate debits are refunded to the original payment source within 7–10 working days.

5. Refunds & Cancellations

  • Refunds follow our Cancellation & Refund Policy (linked).

  • Payments for completed work or milestones already delivered are non-refundable.

  • Project-specific agreements may include customised refund terms.

6. Late Payments & Suspension

  • Payments not received by the due date may incur 1.5% per month (or the maximum legal rate) on the outstanding balance.

  • We may suspend services, withhold deliverables, or revoke licences until all dues are cleared.

7. Disputes & Chargebacks

  • Please contact billing@skyfish.dev or +91-12345-67890 before initiating a chargeback.

  • Unwarranted chargebacks may lead to service suspension and legal recovery of dues.

8. Security of Transactions

  • All online transactions are encrypted and processed securely by Razorpay.

  • SkyFish Private Limited does not store complete card details, UPI PINs, or sensitive financial data.

9. Governing Law & Jurisdiction

These Payment Terms are governed by the laws of Delhi, India, with exclusive jurisdiction of the courts in New Delhi.

10. Contact for Billing

SkyFish Private Limited
Registered Office: D-177, 4th Floor, Sector 8, Dwarka, Raj Nagar – II, New Delhi, South West Delhi- 110077, Delhi
Email: support@skyfish.dev
WhatsApp: +1 720 605-2803

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